Privacy Policy

Effective Date: June 1, 2026

EMPIRE SOCIAL LAS OLAS LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. It applies to the website located at EmpireSocialLounge.com (the "Website") and to the services, reservations, memberships, events, and communications we provide.

Empire Social Lounge operates two locations:

  • Las Olas: 350 SE Second Street, Fort Lauderdale, FL 33301

  • Brickell: 1106 S Miami Avenue, Miami, FL 33130

By using the Website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us. We collect information you give us directly, such as when you fill out a form, request a reservation, inquire about or sign up for membership, register for an event, or subscribe to our marketing communications. This may include:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Reservation and event details

  • Membership information

  • Your marketing preferences, including which location you wish to hear from and your consent to receive communications

Information collected automatically. When you visit the Website, we and our service providers may automatically collect certain technical information, such as your IP address, device and browser type, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies described in Section 5.

Information collected in our venues. When you connect to guest WiFi at one of our locations, we may collect limited information such as your email address and device information in order to provide network access and, where you have opted in, to send you communications.

Information from third parties. We may receive information about you from third-party services we use, such as our reservation platform, when you book or interact with us through those services.

Payment information. Payments are processed by third-party payment processors. We do not collect or store full payment card numbers on our systems.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage reservations, memberships, and events

  • Respond to your inquiries and requests

  • Send you marketing communications by email and, where you have opted in, by text message

  • Personalize your experience, including occasional birthday recognition

  • Operate, maintain, and improve the Website and our services

  • Protect the security and integrity of our systems

  • Comply with our legal obligations

3. 10DLC Compliance and Privacy

1. Collection of Personal Information

We collect personal information from users when:

  • You voluntarily provide it to us when using our website or services.

  • You submit your phone number to receive messages via 10DLC.

2. Use of Personal Information

We use the personal information you provide for the following purposes:

  • To provide the requested services.

  • To send you messages via 10DLC as per your request.

  • To comply with legal obligations.

  • To improve our services and user experience.

3. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

  • Privacy policies and terms and conditions are displayed next to the phone number entry fields.

  • Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.

  • The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.

4. Opting Out

You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, text HELP for help.

5. Disclosure of Personal Information

We do not share or sell end-user information to third parties or affiliates for any marketing, lead generation, or analytics purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service providers. We share information with vendors that perform services on our behalf, such as our email and SMS marketing platform, our website host, our reservation platform, our WiFi provider, payment processors, and analytics providers. These providers are permitted to use your information only to perform services for us.

Legal and safety. We may disclose information if required by law, in response to legal process, or to protect the rights, property, or safety of Empire Social Lounge, our guests, or others.

Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to operate properly, remember your preferences, understand how the Website is used, and support our marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect how the Website functions.

6. Your Choices and Rights

Marketing email. You can unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

Text messages. You can opt out of text messages at any time by replying STOP, as described in Section 3.

Access, correction, and deletion. Depending on your state of residence, you may have the right to request access to the personal information we hold about you, to request that we correct or delete it, and to opt out of certain uses. To make a request, contact us using the details in Section 10. We will respond consistent with applicable law.

7. Data Retention

We retain personal information for as long as needed to provide our services, to maintain our business records, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

Empire Social Lounge is a 21+ establishment. Our website, memberships, marketing communications, promotional programs, and services are intended only for individuals who are 21 years of age or older.

We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information from our records.

Individuals under the age of 21 are not eligible to participate in our memberships, marketing programs, or promotional communications.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:

Empire Social Lounge Email: info@empiresociallounge.com Website: EmpireSocialLounge.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the Website after any update means you accept the revised Privacy Policy.